In 2020, eCommerce sales have grown substantially. Nearly 80% of Internet users have made at least one online purchase this year. This dramatic increase in online sales has led to a number of entrepreneurs building and launching new eCommerce websites. Regardless of how long your eCommerce business has been in operation, your main goal should be growing your bottom line. If you want to take your eCommerce business to the next level in the New Year, you will need a detailed plan of action.
Luckily, there are a number of strategies and tools you can use to grow your eCommerce business in the coming year. If you want to grow your bottom line and expand your reach in the coming year, check out the great information below.
Work on Developing an Email Recovery Campaign
As you start to develop a plan of attack for the New Year, you need to review the current problems your eCommerce website has. Perhaps the most common problem that eCommerce business owners share is abandoned carts. Closely monitoring the number of abandoned carts your website has is crucial when trying to figure out why this problem is occurring and devising a solution to fix it.
When trying to persuade consumers to complete the checkout process, you will need an email recovery campaign. Sending an email to the people who abandon carts on your website is a great way to show them you are adamant about getting their business. In these emails, you need to think about including coupons. By doing this, you can make an online consumer an offer they can’t refuse.
Develop a Strategy For Engaging With Existing Customers
Inexperienced online business owners fail to realize just how expensive it is to find new customers. On average, finding new customers will cost five times more than keeping your existing customers loyal and engaged. Rather than overlooking the power of customer retention and loyalty, you need to devise a detailed strategy. Sending out coupons to loyal customers is crucial when trying to inspire them to buy products from your online store.
You also need to think about creating a customer loyalty program. Rewarding your customer’s loyalty is a great way to grow your bottom line over time.
Review the Content On Your eCommerce Website
Making sure that the content on your website is optimized for success is also important when trying to take your online business to the next lev. Reviewing the keywords, links and subject matter covered in your blogs is crucial. If you find broken links, fix them immediately to avoid problems with popular search engines like Google.
Reviewing your product descriptions is also a great idea. If you don’t have the time or tools to perform this complete website audit, then you need to hire the professionals at Small Business SEO to assist you.
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Taking your eCommerce website to the next level will be much easier with the help of Small Business SEO. Contact us now for more information about our team and what we offer.